Resort Info

PAYMENT METHODS

A credit card is required at check in. Visa, American Express, MasterCard, Discover are accepted at any of our locations. Approved Personal Checks. ATM on the property.

RESORT FEE

A daily Resort Fee plus applicable tax is applied to each reservation and includes amenities that are sure to enhance your experience at Grand View Lodge. The daily Resort Fee is 8% on your nightly rate.

• High Speed Wireless Internet
• Fitness Center
• Bike Rentals
• Business Center
• On-Property Shuttle Service
• Coffee in Main Lodge
• Local Calls
• Daily Newspaper
• Assorted Board Games and Movies
• Shuffleboard
• Bocce Ball
• Snowshoe and Cross Country Ski Rentals
• Cross Country Skiing
• Ice Skating Rink
• Family Wagon Rides
• Broomball
• Paddleboards and Kayaks
• Yoga
• History House Tours
• Pub Live Entertainment
• Complimentary Ice
• Bonfires and S’mores
• Indoor Pools
• Waterslide
• Hot Tubs
• Tennis & Pickleball Courts
• 24-hour Concierge Service
• Main Lodge Isnap Photo
• Scheduled Waterfront Activities
• Banana Boat Rides
• Pool Towels

DEBIT/CREDIT CARD USERS

When you present your credit or debit card at check-in, our credit card system automatically reserves the amount of your stay, plus an additional 20%. It can take up to ten days for this amount to be credited back to your account. If you wish to avoid this amount from being taken out of your banking account, please provide us with another credit card at check-in. If you would like to put your final bill on your debit card, you may switch the form of payment to your debit card at check-out.

DEPOSITS & CANCELLATION POLICY

• Deposit: First night deposit due at the time of booking, with final payment due at check-in.
• Cancellation: Canceling within 7 days prior to stays from September-May will result in loss of deposit. Canceling within 30 days prior to stays from June-August will result in loss of deposit.

NO SHOW POLICY

Rooms will be released at 8:00am the day following the reservation, and the complete balance will be processed with the credit card on file. For group reservations, please refer to group contract.

PACKAGE CHANGES

We reserve the right to alter packages. Rates confirmed in your reservation will be honored. Vacation rates are not valid for any conference or meeting.

CHECK-IN/CHECK-OUT

• Check in is after 4:30pm on your arrival day. Guests are welcome to arrive early and enjoy our recreation facilities.
• Check out is 11:30am.

PET POLICY

Grand View Lodge has a limited number of pet-friendly accommodations available for rent (pets 25 lbs or under). A pet fee will apply. Please inquire when making your reservation. Lodging and doggie daycare available at Northland Pet Lodge, the lakes area premier pet resort.

WINTER HOUSEKEEPING POLICY

November 1st – May 1st

• Daily Trash & Towel Service: Empty trash and add new liners, provide fresh bathroom towels, replace facial tissues and paper products, replenish coffee & sweeteners, dishwashing and laundry products as needed.
• Full Cleaning Service: Daily trash and towel service plus bed linen change, vacuum, and dust, clean bathrooms, clean the kitchen and wash the dishes.

Daily trash and towel service included with your stay. With a stay of four nights or more, a complete housekeeping service will be provided once during your stay. For questions or to request additional housekeeping services at $25/bedroom (max $100 per service): call 866.801.2951.