Spa Questions and Answers Your comfort and ease are important to receiving the greatest benefits from your resort spa experience. Please don’t hesitate to ask questions. We are happy to provide you with the information you need to make your spa experience relaxing and soothing.
Arrive Early Please arrive at least 20 minutes prior to your first appointment in order to change into your robe, complete paperwork and relax before services. Guests wishing to shower or use the steam room or sauna prior to services, should allow additional time. Should you arrive late, your service will be modified and end at the originally scheduled time.
What to Wear Unless you are leaving the spa to go out for the evening; wear comfortable, loose fitting clothes. Lockers, plush robes, sandals, towels, amenities and hair dryers are provided. We strongly encourage you to leave all jewelry and personal belongings at home.
Cancellation Policy Credit card or room reservation # is required to hold all spa reservations. The spa requires 48 hours notice on all cancellations. If you need to cancel your appointment less than 48 hours prior to the service time, you will be charged 100% of the price of the service. Same day cancellations or failing show up for your appointment, results in a full charge of the service. If you have any questions, please call Glacial Waters Spa at 218-963-8700 or 866-801-2951.